For those of us who are old enough to remember peak Google, it is understandable.
They revolutionized and opened up so many things that were grossly monopolized before they got involved. Android broke the telecoms insane grip on cell phone designs and features. Several people have already mentioned how Google fiber changed things in local connectivity, but Google dramatically changed global connectivity way before Google fiber. There used to be only a few international (under sea) connections, and not only was it slow and congested, but entire continents could just drop off the internet for weeks or even months at a time. They broke MS Office’s death grip on basic productivity tools. There was a time where private individuals, even grade school students were required to buy an entire professional productivity (Office) in order to deliver basic school work like writing essays. I can think of almost a dozen ways right off the top of my head that they revolutionized the world and really did take the “Do no evil” slogan to heart.
But, as with every company that “goes public”, they slowly changed from "Do no evil’ to “Do know evil” and now they are exactly the soul and life destroying parasites that they used to free us from.

It will take at least a year for full on enshitifcation to ramp up, so you could always just switch once it goes to shit.

“ran a survey”, this was the only clue I needed to realize that they never planned to do it in the first place. Surveys are so easy to manipulate that if someone tells you they made a decision based on a survey, that you can immediately assume that what they are really saying is that they made a decision that they knew would be unpopular, obviously biased, or otherwise disastrous, but they wanted to blame the decision on “other people”.

Spying.