“Chatbot developers and retail giants are battling over user data as they lay the foundation for a future in which AI agents can do all your online shopping for you.”
It’s strange how we’ve moved from mall shopping to online shopping to now AI shopping for us
Humans shopping online allows the seller to offer discounts, upsell services, create serendipity (“How about a lip gloss 50% to go with those shoes?”), and build brand loyalty. Or if you’re a techie, how about 50% off an SD-card with the purchase of a gadget?
This is why retailers create these expensive e-commerce websites instead of just dumping their wares into E-Bay or Amazon. They also do things like web heatmaps and other types of analytics to optimize the UI/UX.
Having an AI agent do the shopping means they lose all that. It’s any wonder they’re going to fight AI shopping agents. Be prepared for a lot more complex captchas when roaming around the web.
Not a chance I would let an AI do my shopping.
My imagination thinks that in an AI shopping future, anyone who reads an article similar to this automatically buys a Micky Mouse plushie.
Did not want to ? That easy to fix: please go to your settings to turn off auto-shopping. Refunds work too, just ship it back
The number of dark patterns wrapped around both disabling auto shop and getting a return are going to make the current cookie nonsense look like a walk in the park.
“By clicking the ok button to activate this (critically important) site, you agree to allow us to make suggestions to the auto AI sales on your behalf”
There’s certainly no conflict of interest there…
The book QualityLand was not an instruction manual.
Oh I know that book. In the end you‘ll be delivered crap automatically because the government decided AI knows what you need better than you do and you‘ll struggle to explain to the AI that you really don‘t want nor can afford that dolphin dildo sitting unopened on your couch table. But the balance was already drawn from your bank account so tough luck.
