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commander@lemmy.world to Technology@lemmy.worldEnglish · 7 days ago

Oh no, Intel is moving customer support to AI

www.pcworld.com

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Oh no, Intel is moving customer support to AI

www.pcworld.com

commander@lemmy.world to Technology@lemmy.worldEnglish · 7 days ago
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Intel is migrating its support.intel.com site to lean more heavily on AI, which has already appeared in support chats. But is it the right move?
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  • sunbytes@lemmy.world
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    2 days ago

    It’s really shit for the customer, AND it’s cheap?

    Double win!

    • Intel
  • TheTechnician27@lemmy.world
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    6 days ago

    Every article I read about Intel makes me more thankful that I got a Ryzen 1700 in 2017 and never looked back.

  • NauticalNoodle@lemmy.ml
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    5 days ago

    i’m surprised they aren’t also trying to force use of an dedicated app.

  • Treczoks@lemmy.world
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    5 days ago

    AKA is removing customer support.

  • Octagon9561@lemmy.ml
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    6 days ago

    Love my 7800X3D and M4 Macbook

  • Zen_Shinobi@lemmy.world
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    6 days ago

    Not sure why everyone is up in arms about this. Companies have been doing this for a decade plus, it just wasn’t called “ai” or “LLM”.

    (not saying it’s a good move, companies have to cut somewhere)

  • THE_GR8_MIKE@lemmy.world
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    6 days ago

    Thank fuck I got a 7800X3D instead of whatever garbage Intel had at the time.

    • slacktoid@lemmy.ml
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      5 days ago

      What are you smoking?

      • THE_GR8_MIKE@lemmy.world
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        5 days ago

        Not some heap of shit i7 or i9.

        • slacktoid@lemmy.ml
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          3 days ago

          My bad, I thought you were comparing GPUs not CPUs

          • THE_GR8_MIKE@lemmy.world
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            3 days ago

            Ah, yeah, that would change things lol

  • Devolution@lemmy.world
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    6 days ago

    When they mean AI, do they mean Artificial Intelligence or Always Indians?

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